What kinds of products does Players Beauty offer?
Players Beauty brings together beauty, fragrance, and wellness products from multiple suppliers. Explore each product page for details, available sizes, and options.
Are your products “clean beauty”?
“Clean beauty” can mean different things depending on the brand. Because we carry products from multiple suppliers, ingredients and standards vary. Check each product’s ingredient list and stated certifications. If you’re avoiding a particular ingredient, email hello@playersbeauty.com with the product name before ordering.
Do you offer a subscription discount?
Yes! Save 5% on subscriptions to Players Beauty products. Check the product page for subscription availability and details.
Do you offer free shipping?
Selected products include free shipping within the United States, as noted in their descriptions. For other items, shipping costs are calculated at checkout. Please review your shipping total before placing your order, especially when purchasing items from different suppliers.
How long does it take to process my order?
Orders are typically processed within 1–3 business days. Processing times may vary depending on the product and supplier.
When will my order arrive?
Delivery within the United States typically takes 3–10 business days, in addition to processing time. Timing varies by supplier and destination. Delivery estimates are not guaranteed.
Why is my order arriving in separate packages?
We work with multiple suppliers, so items in the same order may ship separately and arrive on different days. Receiving one package doesn’t necessarily mean another item is missing.
How can I track my order?
Once your order, or part of your order, ships, you’ll receive an email with tracking information. If your items ship separately, you may receive multiple shipping notifications.
What should I do if my order is delayed?
Check your tracking information for the latest updates. If you need more help, email hello@playersbeauty.com with your order number so we can look into it.
What if my item arrives damaged or I receive the wrong product?
Contact hello@playersbeauty.com as soon as possible. Include your order number, a description of the issue, and clear photos of the item and packaging so we can review what happened.
Can I change or cancel my order?
Email hello@playersbeauty.com as soon as possible with your order number and the change you’re requesting. Changes and cancellations are not guaranteed once an order has been accepted.
Where can I find ingredients and other product information?
Review the individual product page for available ingredients, descriptions, sizes, and options. If the information you need isn’t listed, contact hello@playersbeauty.com before purchasing.
How can I contact Players Beauty?
Email hello@playersbeauty.com. If you’re contacting us about an existing order, include your order number so we can help you more efficiently.